On all domestic orders placed on our website Just because shipping is free doesn’t mean it should take a long time, evgothicjewelry.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly When you order from our website. You can expect to receive your order within 5 business days
OUR GOAL IS YOUR SATISFACTION
If you are not 100% satisfied with your purchase, as promised by evgorthicjewelry.com you can return your order for a full refund.
RETURNS
Must be in condition same as upon arrival to you, in the state you received them,
And in the original Packaging for more info on our returns guidelines please click here.
OUR WISH IS!
To have the best possible online shopping experience our customers should not have to pay for domestic return
Shipping. So if for whatever reason you’re not happy with your purchase, just go through our easy self-service
Return process my account to print out a free return label for purchases over $150.00
SELF-SERVICE RETURN INSTRUCTIONS
With evgothicjewelry.com/ Retail, 20-day return policy, there are no special catches or exceptions.
All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
RETURN WITH EVGOTHICJEWELRY.COM IT’S EASY
You can return your item up to 20 days from the purchase date.
Products must be in the condition you received them /in the original packaging
Return shipping is the customer’s responsibility if the item was not received as promised and is over $150.00.
Otherwise, you will be provided a prepaid label from either carrier
UPS-USPS-DHL-FEDEX. So your purchase from us is returned.
Once your return is received and inspected by the fulfillment centers usually within 72 hours of receipt. Your refund will be processed and a credit will be automatically applied to your credit card or
Original method of payment within 7 days. Please note that depending on your credit card company,
It may take an additional 2-10 business days after your credit is applied for it to post to your account
As part of our 20-day return policy, all returns will need to be received within that time frame and processed your return by our warehouse within 5 business days.
For further info about our products returns guidelines please click here, for our international shipping policy click here, Please note All returns must accomplish within 20 days of purchase. Also please note to use our pre-paid labels shipments must be sent from us.
Have a question? Need to order by phone? Or fax? Or email? Please call 212-869-1010 or email us at preciousevjewels@gmail.com Our Customer service team is here to help.
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